Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you book an experience
• Payment information processed securely through our payment provider
• Messages and inquiries submitted through our contact form
• Email address when you subscribe to our newsletter

We also automatically collect certain information when you visit our website, including browser type, IP address, pages visited, and time spent on each page.

2. How We Use Your Information

We use the information we collect to:

• Process and confirm your bookings
• Send booking confirmations and reminders
• Respond to your inquiries and requests
• Send promotional offers and newsletters (with your consent)
• Improve our website and services
• Ensure venue safety and security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and business, provided they agree to keep this information confidential.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Unsubscribe from marketing communications at any time
• Opt out of cookies and tracking

7. Children's Privacy

We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us

For privacy-related questions or requests, contact us at [email protected] or write to us at 742 Adventure Blvd, Austin, TX 78701.